Services

Services

Lister Machine Tools has the largest service resource in Ireland. We are able to support our customers through a national network of factory trained service engineers, CNC application engineers and support staff. Lister Service includes installation and commissioning, training, preventative maintenance, repairs and service contracts.

We offer:

  • 5 dedicated Service Centre staff based in Dublin
  • 14 service Engineers located throughout Ireland
  • 5 CNC Application Engineers located throughout Ireland
  • Over 200 years combined service engineer experience
  • Over 200 days factory engineer training in the past 3 years across our product ranges
Applications Support

We also provide applications engineering consultancy and ongoing technical support on all our product ranges. Our Application Engineers have received formal training and have extensive experience in the use of CamCad systems listed below.

  • 5 in-house CNC Application Engineers
  • Trained and experienced in machine operation and applications
    • DMG MORI – Turning / Milling / 5-axis
    • Trumpf – Laser, Punch, Press Brake
  • CADCAM Software support:
    • Trumpf TruTops Boost – Laser, Punch, Bend
    • Esprit – Turning / Milling / 5-axis
    • Siemens NX – 3D Modelling
    • FeatureCam
    • HyperMILL
    • Fanuc Robot programming
  • Project Management
  • Turnkey Projects
  • Customer Training
  • Customer support – onsite and remote(phone/email/dial-in)
Spare Parts Support

Lister Machine Tools has a dedicated Spare Parts Division that supports our Customer Service by ensuring fast, efficient delivery of parts for all our product ranges. This support, backed up by comprehensive in-house stocks, is critical in helping our customers maintain the highest uptimes and productivity for their machine tools.

  • Dedicated Spare Parts personnel for fast delivery of spare part
  • Supported by other internal sales and administrative staff
  • Stock of Spare Parts kept in-house at LMT
  • Service Engineers equipped with specialist tools for diagnosis and fix
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Service & Application Engineer Bases
Dial-in support for Trumpf machines

Lister Machine Tools and Trumpf offer the possibility of secure remote access in the event of a malfunction. Trained service experts connect to your laser or machine remotely to provide fast, efficient support.

Online remote diagnostics

  • In the event of a malfunction, Trumpf service engineers will first analyze the measured value and message memory for your laser or machine via remote diagnostics as soon as possible. In addition, they will check the associated periphery devices and derive remedial measures.
  • Remote error elimination using active access to the control parameters.
  • Can be used to resolve software issues remotely and carry out software updates
  • The creation of detailed error descriptions.

Teleservice options include fault diagnostics, configuration of machine parameters, all the way to transfer of NC programs and technology tables Contact or Service Centre at: 01 4191760 or 0870 8502713 for Northern Ireland customers.

Machine moving servicing

Lister Machine Tools Ltd provides a comprehensive machine moving servicing including decommissioning, removal, loading, transport, offloading, siting, recommissioning and training if required, to include comprehensive project management.